March 9, These people, located in Del Ray Florida say state law does not allow faxed or phone called scripts from the doctor. That should've been my first clue that something is wrong with this company. Lil' Cali Gurl, in a Cali World. So if your pet got sick they won't do anything about it like provide treatment. Customer service is outstanding, never had one single problem with this company. I usually dont write reviews, but petmeds has not even once disappointed me! After this experience, I'm not sure PetMeds fits the bill. She told me she did that. Their Customer Service and delivery times are great but I want to know a reaction from anyone using or used Vetasyl. I will definitely use this company again, and I would 1800petmeds petmeds to others. I would not hesitate to go back and use reviews again! I also sent PetMeds a final email letting them know that I ended up finding another competitor, plus saved money and free shipping with no 1800petmeds whatsoever with my purchase. Do not use this company. Be sure to check our website for sales and special offers, such as our 1800petmeds offer: If that medication isn't in my hands before Wednesday evening July 12th; that's the last time I'll go through the hassle of this company. This place is a total joke and Im seriously considering exercising my reviews rights if I don't get reviews refund in 5 days. A popup appeared to confirm, which I appreciated but I ordered the way I did since I had a free sample from vet on one med and have a fast growing breed. April 16, PetMeds response.
He knows that it's for him. The gentleman at customer service told me, not to worry about the medication and gave me a full refund and told me to donate the meds to my local animal shelter. So again thanks for getting this medication to me so quick. Reviees said to call reiews back as soon as the 48 hours ended. My order never arrived, and they say check the address which was correctand then 'hug your furry friends'. Had to give PetMeds a shout out; they always come through with a great attitude and helping 1800petmed. Please let us know your Customer Number or Order Number so reviees can identify your account and investigate what occurred. She explained that I could go online and put 1800petmeds rveiews order, then mail the scripts, reviews is exactly what I did. You are seeing the charge on your card now because we have received your vet's authorization and the order has shipped. Two weeks reviews I ordered the same medication Purina FortiFlora for my dog; same card, same way. While we cannot address FedEx procedures, we regret that you never received the pkg. They arrive 18000petmeds faster than I thought. Sorry to ramble on, 1800petmeds reviews, 11800petmeds some of these shouldn't even be in business as far as I'm concerned. Please learn from my experience and shop around before making a purchase from PetMeds. The person taking the call charged me at full price and also charged me with the discount by the way the wrong discount but that is another story. Do not use this company. I placed an order for pain medication for my dog through PetMeds on the 13th of May. We only dispense U. Each reviews every customer service associate is attentive, asks about my dog by name1800petmeds seems genuinely happy to be doing their job, which is rare with most companies you have to reach out to nowadays. Join our community to stay up-to-date with the latest reviews, recall notices, 1800;etmeds brand recommendations. After you contacted us yesterday, a replacement order was shipped to you by FedEx 1800petmeds next day delivery. July 3, Had to give PetMeds a shout out; they always come through with a great attitude and helping hand. Where is the company located? I tried ordering a prescription for my dog online through this company and so far it has taken two live chats with them and three phone calls to my revieews and they STILL haven't shipped the order. They wrote back within minutes and assured me that they had already contacted my vet and the order was being processed.
We make the purchasing of pet meds as easy, convenient and economical as possible. Customer service is outstanding, never had one single problem with this company. Get answers from the PetMeds 1800petemds and other customers. 1800pstmeds pay extra for overnight or 1800petmeds and 1800pefmeds send 1800petmeds class? After waiting 1 week and the payment taken out of my account I emailed the company as to why my order hadn't been shipped and the company responded with a request for my CVV again over the phone. How is this possible if I have been purged from their system??? So that we can look into what happened in this case, can you please provide your Order Number or Customer Number? Mitchell, we're so very sorry for the loss of your beloved Sandy. However, we had the pre-authorization removed through merchant services. See all answers 2. Called vet to ask them to call PetMeds. I called the credit card company and ask what happened. More Pet Meds Businesses. I called to dispute and they left me on hold for over 30 minutes, then started arguing with me like it was my fault and at the end, they did nothing for me, 1800petmeds reviews. We're so happy we could help you and Blink get his medication in time. Please note we never charge reviews until your order has actually shipped. Once you place your order, our pharmacy reviews will contact your veterinarian's office to obtain the authorization for you! The prescriptions came in on time. They do not accept rebates the final straw was how rude and snappy the customer service lady was for NO reason at all.
Next contact was by email. Loved the dog treat. Don't order from PetMeds! Two 2 winners will be notified by email on February 14th. What is the return policy? She said she did that. I pay all my bills 1800petmes my groceries, etc. Pet Meds charged my card 3 times for the same prescriptions. I recently had to put my 3 cats on monthly meds and it was pretty expensive getting it from my vet. You will always have rveiews loyal customer reviews Hi Mike, and thank you for your feedback. Helpful answer 0 Votes Thanks for voting! 1800petmesd some kind of bug in their system and it was exacerbated by the operator before the last one; not following through with what she had promised. Don't 1800petmeds afraid to use this company, they had to call my Vet. We only dispense U. Please let us know your Customer Number or Order Number so we can identify your account and investigate what occurred. I was told there were no more refills, then 1800petmeda else reviews I had one left. Hi Joyce and thanks for your 1800petemds Jeff, thanks so much for taking the time to leave such nice feedback, and for being part of our PetMeds family, 1800petmeds reviews. They are not requesting me to send back the products that I am not needed, asking instead that I'd give them 1800petmeds a shelter. When I have a problem, they deflect and blame someone else.
I purchased a generic medicine for my dog instead of the name brand. Also, since they can't guarantee the authenticity reviews the medications or that the meds are from licensed veterinarians, they don't come with a guarantee. Luna totally appreciates THAT! You pay extra for overnight or priority and they send first class? I went to order flea meds again and my vet told me that they no longer fill with PetMeds because some of their medications aren't the real medicine, they're meds off the black market and have been making pets sick. Amazing culture and support. The number you provided is your USPS tracking number. I'm very sorry for your experience, Celeste. The order was placed Feb. Enter for a chance to WIN everything your furry Valentine needs to enjoy a cozy evening at home. My vet said that they should not have done that without authorization and to call PetMeds to get this straightened out. And when you order, even if you were able to get free shipping, they will send your very fast and promptly! I have talked to 4 customer reps who all said they would correct the issue. A couple of hours later I received an e-mail stating the prescription was received and my order had been shipped. It's the little things. When I need to get medications they have it done with my vet office within a few hours and medication is shipped right out! Fun and Respectful work enviroment, 1800petmeds reviews. As a result of the survey, they sent me an email offering to replace with the name brand. I have no plans on ever using this company for 1800petmeds of my pet medication needs again.
The gentleman at customer service told me, not to worry about the medication and gave me a full refund and told me to donate the meds 1800petmedss my local animal shelter. How do I know I can trust these reviews about PetMeds? July geviews, Had to give PetMeds a shout out; they always come through with a great attitude and helping hand. In addition, they are on top of your order all the time I let myself get too low on medicine before ordering and my prescription was new. April 16, PetMeds response. Another hold for this new amount was placed on my account and still no order - after they called me! Thanks for taking the time to leave such thoughtful and kind feedback, and for being part of our PetMeds family. We try to include either a Gourmet Dog Biscuit or a packet of catnip in each order! We've now done 2 separate orders with PetMeds and it 1800petmeds so easy! 1800petmefs recently ordered a prescription for Vetmedin for my dog. This operator said she would handle it and did promise to send 1080petmeds order next day for no additional fees. We're so happy your dog enjoyed reviews treat. I called PetMeds eeviews get this straight, 1800petmeds reviews. Food and Drug Administration. Our moderators read all reviews to verify quality and helpfulness. Thanks so much for choosing PetMeds, and for taking the time to leave your feedback. Sheraton Towers Singapore Hotel. I chose to pay by "PayPal Credit".Prank Call- Judge Judy Calls 1800 pet meds
If you click on the "Customer Reviews tab here, you can read 47 customer reviews of this 1800petmess. Got notification from PM that they hadn't. Can you please let me know your Order Number or Customer Number so we can look into this for you? They take forever to put the order through, forever to contact the vet, forever after the vet clears you to make the purchase, forever after that to notify you of order. The more you reeviews the better the price. We're very sorry for your experience. I asked to be transferred and she couldn't do that. Write a Review Ask a Question Share. Revoews also sent an email requesting a refund and informing them an investigation has been processed. Not only do they have 1800pemeds discounts but they also did a great job getting the medication to me. I received an email that I would need to provide a paper copy of the prescription from my Vet or my Vet could fax over a copy of the prescription. I then had to call my credit card company and dispute that charge. She said she did that. Funny thing is, my credit card company, when called, confirmed that multiple more than one temporary authorizations had been placed on my card by PET-MEDS and all within an hour's time. It is the generic 1800petmeds to Frontline and is exactly the same and way cheaper. The only problem I've had really is on my vet's end with being lazy, and responding in any sort of reasonable 1800petmeds of time. Ordering is fast and easy and shipping is always quick and accurate. May 30, I placed reviees order for 1800petkeds medication for my dog through PetMeds on the 13th of May. Reviewe have no plans on ever using this company for any of my pet medication needs again. It is refreshing to interact with a company that prioritizes customer interaction and reviews They told me that they did not do business with PetMeds because they had caused many problems with other vets including having to fight for their license. Was this review helpful? You even had to get in touch with my Vet!
Fureverhomes Doberman Rescue, Reviews. And I would not be charged again. Ok, I called my vet to find out why they did not authorize it. She wanted to help me. Where is the company located? I have never had 1800petmecs issues with what I have ordered. Or maybe I was shorted? Not only do they have great discounts but they also did a great job getting the medication to me. And when you order, even if you were able to get free shipping, they will send your very fast and promptly! Something 1800petmeds very wrong with how this company processes their incoming mail. Good coworkers, fun customers. Thanks so much for your feedback Christine. They told me that it could take up 1800petmedss 48 hours to return my money. I'm very sorry for your experience, Celeste. The person taking the call charged me at full price and also charged me with the discount by the way the wrong discount but that is another story. We only dispense U.
I called to dispute and they left me on hold for over 30 minutes, then started arguing with me like it was my fault and at the end, they did nothing for me. We strive for excellent customer service every time, and I'm very sorry that we failed in this respect. Reading through the other reviews, there's an obvious issue with the credit card authorization procedure. Why order from PetMeds? I have excellent credit, and have made many purchases by using "PayPal Credit". July 14, I placed an order with PetMeds and received an order confirmation email stating I would receive another email when the order was shipped. We'll look into what happened into this instance so we can improve. Goodness, I cannot even imagine what the shipping process is going to be like. I researched all online pet sites and only felt comfortable ordering from PetMeds. In this e-mail I was informed that they were still waiting for a reply from my veterinarian. I recently misjudged how much insulin I had left and had to re-order in a hurry so Blink wouldn't have to miss a shot. I was very upset. I was not happy. Good place to get reviews of non-rx things too. They even honor coupons from the other online pet pharmacy! Thank you for your feedback and for being part of our PetMeds family! Relax company work enviroment but professional. Will probably not reorder. Please note that we don't actually charge you until your order has been shipped.
I hated the idea of going back to my vet, or losing the discount for per-box and getting the 6-per-box instead so they could spread the prescription out. Pet Meds charged my card 3 times for the same prescriptions. Great place to work if you are in school and need a free open schedule. Prepapair to received and make call and also to entry rxs via fax , very good team and help team, space not clean to eat and also res room no able to use. Also, since they can't guarantee the authenticity of the medications or that the meds are from licensed veterinarians, they don't come with a guarantee. They arrive much faster than I thought. All I had to pay was the difference in price between the two medicines. Hi Ashlie, and thanks for taking the time to leave a review. This is three more days arguing with them. When you place your order, we'll contact your vet to obtain the authorization for you! There is never an issue, the service is on point, and my dog is always excited to see the "box"! I will just go with the new vet I found recently for everything. I've always had a positive experience with this site. Have placed quite a few orders with Pet-Meds and have never had a complaint. How do I know I can trust these reviews about PetMeds? They send you coupons in email which is nice and the shipping is very speedy. We receive coupons via email and that is super helpful with multiple cats. This is the first time I have ever ordered my dog's prescriptions online. I called to dispute and they left me on hold for over 30 minutes, then started arguing with me like it was my fault and at the end, they did nothing for me. March 26, I purchased a generic medicine for my dog instead of the name brand. Has anyone used Vetasyl from Pet Meds?
Anyway, I cancelled that product and will spend the extra money and buy it from the local vet. Hi Katherine and thank you so much for your kind feedback, and for allowing us to assist you! There's some kind of bug in their system and it was exacerbated by the operator before the last one; not following through with what she had promised. In less than an hour. I became a customer in June of with my first order placed. Oh, and the review I posted on their website 'didn't meet their standards'. Ok, I called my vet to find out why they did not authorize it. They claimed they needed my CC information again to call my bank - since they do not see the charge. I've always had a positive experience with this site. I called them and they informed me that the purchase was denied. Thanks for taking the time to leave such thoughtful and kind feedback, and for being part of our PetMeds family. I called to see if my ordered had been filled yet, it had, but Petmeds shipped me the extra pills and gave me the same discounts I had received on my original order. Money is tight which is why we went with this company in the beginning. When you send your script in the mail it takes them 2 weeks to process it. I told her I wouldn't accept anything from them if it were free, because I did not feel they could be trusted to give my pets the correct meds if they couldn't run a register properly. They send you coupons in email which is nice and the shipping is very speedy. They told me that my credit card was being denied. I recently ordered heartworm medication for my dog from PetMeds. The woman put me on hold and then told me she had talked to the pharmacist and the reviews would make it so I could get all 1800petmedss year's worth of meds that they sold me in the first place. Here's an article about how to deal with a pet's constant itchiness that we hope will 1800petmeds